Privacy Policy
This Privacy Policy outlines FV Life Care Pvt Ltd’s approach to data protection and privacy, fulfilling its obligations under applicable laws and regulations. This policy applies to the Personal Data processed by us, whether in physical or electronic form.
By accessing our platform (website and app collectively referred to as the “Platform”), you agree to be bound by this Privacy Policy and governed by the laws of India, including those related to data protection and privacy. If you do not agree, please refrain from using our Platform.
WHO WE ARE
FV Life Care Pvt Ltd is a company incorporated under the Companies Act, 2013, with its registered office at L-19, Mangolpuri, New Delhi – 110083. We specialize in the distribution and retail of pharmaceutical products, dietary supplements, and wellness goods through our online platform and affiliated partners.
ROLES WE PLAY
We act as a Data Controller when collecting and processing your Personal Information directly and as a Data Processorwhen processing data on behalf of another entity.
OUR COMMITMENT
We are committed to safeguarding your privacy. Our data handling practices are regularly reviewed to ensure compliance with applicable privacy laws and regulations.
PERSONAL INFORMATION WE COLLECT
We collect various categories of Personal Information from you:
- Demographic & Identity Data: Name, email, phone number, address, date of birth, etc.
- Technical Data: IP address, device information, location, and network carrier data when using our services.
- Transaction Data: Information related to purchases, payment methods, and transaction history.
- Usage Data: Data on how you use our Platform, including browsing history, pages viewed, and interaction with our content.
CONSENT
By using our Platform and providing your information, you consent to the collection, storage, processing, and sharing of your Personal Information as described in this Privacy Policy.
PURPOSE OF DATA COLLECTION
We use your Personal Information to operate, provide, and improve our products and services. This includes:
- Order Processing & Delivery: Managing orders, processing payments, and delivering products.
- Personalization: Tailoring your experience on our Platform based on your preferences.
- Communication: Sending you updates, promotions, and responses to your inquiries.
- Advertising: Displaying ads that may be relevant to your interests.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our Platform. These tools help us understand your usage patterns and preferences, allowing us to improve our services.
SHARING YOUR INFORMATION
We may share your Personal Information with:
- Service Providers: Third parties who assist us in operating our Platform, processing payments, or delivering products.
- Legal Authorities: Government bodies, law enforcement agencies, and regulators when required by law.
- Business Partners: Entities involved in the delivery of services on our behalf.
CROSS-BORDER DATA TRANSFER
Your Personal Information may be transferred to other countries with different data protection laws. We ensure that appropriate safeguards are in place to protect your data during such transfers.
DATA SECURITY
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. Our systems are regularly monitored and updated to maintain high security standards.
RETENTION AND DISPOSAL OF DATA
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once no longer needed, we will securely delete or anonymize your data.
LINKS TO OTHER WEBSITES
Our Platform may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.
CHILDREN’S PRIVACY
Our services are intended for users over the age of 18. We do not knowingly collect information from minors. If you are under 18, please do not provide any personal data.
YOUR RIGHTS
You have the right to access, correct, or delete your Personal Information. If you have any concerns or questions, you can contact our Data Protection Officer at fvlifecare@gmail.com
CONTACT US
For any queries or concerns regarding your privacy, please contact us at:
Email: fvlifecare@gmail.com
Phone: +91 9968525963
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.